Product Care

Any application of third party product invalidates Jaymar's Warranty.

Leather Care

Leather requires proper care and maintenance to ensure beauty and long life. Failure to clean leather could result in premature aging.

  • Clean the leather regularly, using a slightly moistened cloth to remove grease, dust and dirt.
  • Avoid direct exposure to sunlight.
  • Never place near radiators or fan heaters, keep a minimum distance of 50 cm (20 inches).
  • Avoid drying. Normal household humidity level is best for leather (40 %).

Fabric Care

Fabric manufacturers recommend regular dusting and vacuuming. Removable cushions should be fluffed regularly.
Soiled areas should be cleaned based on the following cleaning code(s) found on your Jaymar product.
If cleaning codes are not available, contact your retailer from where you purchased the product.

Jaymar Warranty

Please take note that any application of third party product invalidates Jaymar's Warranty.

  • Lifetime warranty limited on Frames Pocket Coils, Springs and Webbing;
  • Lifetime warranty limited on Recliner Motion Mechanisms;
  • 5 year warranty on leather;
  • 3 year warranty on recliner motor;
  • 1 year warranty on fabric;
  • 1 year warranty on Electronic Components;
  • 2 year warranty on Sofa-bed Mechanisms and Sofa-bed Mattresses.

Download the Jaymar Warranty

If you detect a problem with your Jaymar product, please communicate directly with your retailer. They will be happy to help you and they will contact us will all the necessary information in order to settle the problem as quickly as possible. Then, if Jaymar has to make a repair, we will contact you to make an appointment with you. For all other questions related to the after sales service, please contact us at 450-471-4172 ext. 2696.